This website is owned and operated by: Mark de Kievit. 

Purchasing Artworks

1.1 I have made every effort to display the colors and structures of my paintings that appear on this website as accurately as possible. However, I cannot guarantee that your monitor’s display will accurately reflect the color and tone of the real thing.
1.2 All information provided is approximate and is provided in good faith.
1.3 Any contract we enter into will be covered by the Dutch and the European (EU) law.
1.4 By placing an order with me and paying for your artwork you agree to and accept these terms, as well as my privacy policy, and the terms of website use.

Payment & Order

2.1 If you wish to purchase an artwork please email me the #artwork number and your delivery address.
2.2 I will reply as soon as I received your purchase request. In this email I confirm the final price and the total shipping charges of the artwork before you commit to buy anything.
2.3 If you agree, make your payment by bank transfer. 
2.4 Once I successfully received your payment I will notify you that your order has been processed. You will be required to pay for the artwork in full at this time of ordering. At this point we have a contract.
2.5 All prices quoted on this website are in Euros.
2.6 Note that for non-EU countries there may be international custom charges for importing goods that are the buyers responsibility.
2.7 Once your order is complete I will notify you of the dispatch date (normally around 3-5 days after checkout).

Delivery & Shipping Charges

3.1 My artworks will be dispatched to the parcel delivery service within 3-7 business days.
3.2 Delivery is normally within 2-3 working days in the Netherlands and 5-14 days for other destinations.
3.3 Your package will be delivered to the address you specified in your purchase request. You will receive a Track & Trace to follow your ensured package and when to expect your delivery. I will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.
3.4 Disposal of packing materials is your responsibility.
3.5 After two failed delivery attempts (or if you are not at home for an agreed delivery) the goods may be returned to me where I reserve the right to charge you an additional re-delivery charge.
3.6 If you change the delivery address once the goods have been dispatched to you, I reserve the right to pass on any extra charges made by the delivery service for redirecting your delivery.
3.7 Please check the artwork on delivery – any damage should be notified to the delivery driver at the time of delivery or to me within 3 days after delivery.
3.8 If the artwork is lost or damaged in transit, please let me know immediately.

Cancellation & Guarantee

4.1 You can cancel your purchase at any time within 14 days after the day of delivery. To do this, please send me an email (reason for cancellation is not necessary, however a brief explanation will help me to improve).
4.2 If you cancel, you must return the goods within 14 days of cancellation, complete with the original packaging to me at your own expense. Items must be in their original state. You are responsible for ensuring the goods are returned to me in its original state and without any damage.
4.3 I will refund the costs of the artwork in full after I received the item in original state. Delivery charges are not refunded.

Treatment of Artworks

5.1 You will take care of the artwork with due care.
5.2 Following guidelines are given for correct handling and protection of the artwork: protect from direct sunlight, do not place above a heat source or in a damp room.
5.3 I am not liable for damage to the artwork that arises as a result of incorrect treatment.
5.4 At your request, I will make myself available for (any advice on) restoration and repair work on the basis of a reasonable fee.
5.5 I am liable for construction errors and/or hidden defects that occur within 1 year after delivery of the artwork, on the condition that you reports this in writing to me as soon as possible after discovery of this defect. A reasonable solution will be sought in mutual agreement, with the costs being borne by me.
5.6 If repair of the damage as referred to in Article 5.5 is not possible, I will pay a compensation that does not exceed the original sales price (including any discounts).
5.7 After 1 year after delivery of the artwork my liability expires.

Use of Website

You are permitted to use my website for your own purposes and to print and download material provided that you do not modify any content without my consent. Material on this website must not be republished online or offline without my permission.

Copyright and intellectual property

The copyright and other intellectual property rights in all material on this website are owned by me and must not be reproduced without my prior consent.

Privacy Policy

I do not share any personal information with any other parties. At no point will I use any collected information to solicit any kind of marketing or promotional offers.